Privacy Policy
This privacy policy describes how FairAppeals collects, uses, and shares your personal information when you visit or use our website, www.fairappeals.co.uk, and when you interact with our chatbot.
Personal Information We Collect
We collect the following personal information from you when you visit or use our website or interact with our chatbot:
- Contact information: Your name, email address, phone number, and physical address.
- Demographics: Your gender, age, and post code.
- Interests and preferences: Your interests in our products and services, and your preferences for how we communicate with you.
How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide you with the services you request, such as responding to your questions and providing you with support.
- To improve our website and chatbot, and to develop new products and services.
- To send you marketing communications, such as email newsletters and promotional offers.
- To comply with our legal obligations.
Sharing Your Personal Information
We may share your personal information with the following third parties:
- Our service providers, who help us to provide our services to you, such as hosting and email providers.
- Our marketing partners, who help us to deliver marketing communications to you.
- Government agencies, if required by law.
How We Protect Your Personal Information
We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include:
- Using secure servers and data encryption.
- Limiting access to your personal information to employees who need to access it to perform their job duties.
- Training our employees on the importance of privacy and security.
Your Rights
You have the following rights with respect to your personal information:
- The right to access your personal information.
- The right to correct any inaccurate or incomplete personal information.
- The right to request that we delete your personal information.
- The right to object to the processing of your personal information.
- The right to port your personal information to another company.
To exercise these rights, please contact us at support@fairappeals.co.uk.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at info@fairappeals.co.uk